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Answers to general question regarding WebCourier

WebCourier is an online file transfer service that makes it possible for others to send files to your company. You can embed WebCourier in your own website, or use it as a standalone website we provide. There are many customisation features for branding and field values, and an address book for all your company's employees. There are no limitations for the number of uploads/downloads, files, amount of data and such.

All the files your receive with WebCourier can be automatically downloaded and stored on your preferred location. WebCourier makes it easy and convenient for you customers, clients and partners to send files to your company. It is simply the ultimate FTP replacement.

Everybody with Internet access and Java installed.

Any type of file, and folders too.

No. We use full lossless compression. What you receive, is identical to what was sent.

No, we automatically pack and compress all data. In fact, we recommend that nothing is done to files prior to sending them.

No, not at all. WebCourier is platform independent.

No, not at all. WebCourier is platform independent.

Yes. Our products are platform independent.

No, only if this is stated in your individual agreement.

Answers to question about WebCourier installation.

  • Add the HTML applet code available to you in your MyFileflow account and embed it on your website.
  • Or put the link, available to you in your MyFileflow account, on your website.
  • Or simply give the link to anyone in need of sending you files. You'll find the link in you MyFileflow account.
  • Or use either of the above implementations in combination with a frameset, iframe, greybox or other desired implementations you choose.

Log in to you MyFileflow account and select WebCourier. Click on Settings. Copy or download the HTML code, and embed it on your web site. Embedding is usually done by a web designer, web administrator or web master.

Log in to you MyFileflow account and select WebCourier. Click on Settings. Make your changes, and Save. Changes have immediate effect.

No, only if this is stated in your individual agreement.

Answers to questions about WebCourier trouble shooting

  1. Make sure that you have the latest version of Java installed.
    - PC users: go to Control Panel and click on Java. Select the Update tab, and click on Update Now.
    - Mac users: click on the apple in the far left corner of the screen, and select Software Update. Or, go to and click on Free Java Download.
  2. Check that Java is enabled in your browser.
    Internet Explorer
    1. In the menu bar, click on Tools and select Internet Options.
    2. Click on Advanced tab, and scroll down to Java (Sun).
    3. Enable Java by checking Use JRE.
    4. Next, select the Security tab, and click on the Custom Level button.
    5. Scroll down to Scripting of Java applets.
    6. Enable JavaScript by checking Enable.
    7. Click OK to save your preferences.
    8. Restart Internet Explorer.

    1. From the menu bar, click on lt;strong>Tools and select Preferences.
    2. Select the Content category.
    3. Enable Java and JavaScript.
    4. Restart Firefox.

    1. From the menu bar, click on Preferences.
    2. Click on the Security tab.
    3. In the Content category, enable Java and JavaScript.

    • Google Chrome requires Java 6 Update 12 or greater (Java 6u12+), as indicated in the Google Chrome Help Center. Chrome is not officially supported by Sun for Java 6. Download Java 6 Update 18 here:
    1. From the menu bar, click on Tools and select Preferences.
    2. Click on the Advanced tab, and select Content from the list.
    3. Enable Java and JavaScript.
    Note: Opera for Windows does not use Java, but an embedded version already inside the Opera Web browser. Opera for other platforms may support Java. Please consult your Opera platform documentation. For further information, please review the following Opera Support article:
  3. You may have clicked on Cancel/No/Do Not Trust when asked about trusting/running a Java applet. If you are a PC user, go to Control Panel and open Internet Options. Select the Content tab, and under Certificates, click on the Clear SSL state button. Restart you browser, and WebCourier will now load. If you are a Mac user, go to Applications, Utilities and open Keychain Access. Under Category in the column on the left, select All Items. Mark Fileflow Technologies AS, and click on the Info button. Under Trust and When using this certificate, select Always Trust. Restart your browser, and WebCourier will load.
  4. If you have a Mac operating system older than Mac OS X 10.5, or you have updated your old Mac to a new OS, you may have a rare bug. Locate the file named xerces.jar and move it/delete it from it's location. This file can be located in: HD/System/Library/Java/Extensions/
    HD/Library/Internet Plug-Ins/
    HD/User/Library/Internet Plug-Ins/
    HD/Library/Input Methods/
    HD/User/Library/Input Methods/
    HD/Library/Application Support/SIMBL/
    HD/User/Library/Application Support/SIMBL/

In order use WebCourier, it must interact with your local file system so that you can add files. You are asked because your system is by default set not to allow access to your local files. For WebCourier to function, you must click on Trust/Yes when asked if you trust an applet.
WebCourier uses a HTTPS connection, the same as used for payment and sensitive transactions on the web. HTTPS creates a secure channel and protects from eavesdropping and man-in-the-middle-attacks. Before your files leave your computer, they are secured with 2048-bit RSA encryption, which is equal to, or higher than industry standards.
In comparison, the normal FTP specification is an inherently unsecure method of file transfer that allows the files to be easily intercepted by unauthorized persons.

Log in to you MyFileflow account and select WebCourier. The Inbox has a complete history of all the files you receive.