The only prerequisit to use any of Fileflow Technologies products is that your system has java installed and enabled. 
Java is by default shipped with nearly all modern operating systems. 

Please visit www.java.com/ to figure out if your current operating system meets this Java 5 (1.5) minimum requirement. 
This external page will automatically detect your java enviornment and provide platform specific installation instructions if your particular platform is not up-to-date.

Fileflow products are supported on all major platforms. This includes Windows, Mac, and Linux.

Our phone support is available 09:00 to 17:00 (GMT +1) mon-fri. Our helpdesk is available 24-7 with a maximum of 24 hours response time.

As MyFileflow account is aiming at conforming with web 2.0 standards (ajax etc) enabling javascript, and accepting cookies is a necessity.

MyFileflow is your personal portal for administrating, downloading, sharing, and purchasing your Fileflow products

If you already have an account, log in to you existing MyFileflow account here by providing your registered user credentials 
If you do not already own a MyFileflow account, please visit our webshop to purchase any of our products 
If you would prefer to try a trial product sign up for a new MyFileflow account with trial products here free of charge

You can retrieve your MyFileflow account password by providing your email directly from the login page -> select forgot password

FastSend is a Fileflow application for sending large file sets fast to any recipient provided they have a valid email address.

Sending file sets from FastSend is as easy as dragging -n dropping the files onto the application, entering the email address of the recipient into the auto-complete email field, and selecting "send". Optionally you can add files the traditional way, by selecting the "add files" button. 

In addition to the traditional desktop application, you have the option to use your application from anywhere online without installing anything by accessing FastSendWeb (the online version), available through your MyFileflow account.

It is fast, secure and easy to use. It is platform independent, and it is affordable. The folder structures of files sent are kept intact, and it provides you with a means of sending unlimited amounts of large files, with a complete tracking of all your files.

WebCourier is a Fileflow application that can be integrated into your web-site for receiving large file sets fast from your online associates. 

It is much like a traditional file upload component but with support for exceptionally large filesets, and detailed centralized tracking of all files received. The filesets can be targeted at multiple people / departments in your organization, by making a simple choice from a drop-down menu. 

The WebCourier can be customized with a DownloadManager to automatically retrieve and download received filesets to predefined destinations on your local harddrive.

Forutnately there are several ways of implementing WebCourier into your existing web-site.

• Add the applet code available under WebCourier -> Settings, in your MyFileflow account to integrate the WebCourier into an exisiting page on your homesite.
• Or add a link to your homepage, referencing the WebCourier as a stand-alone page. The URL for this link is also available in your MyFileflow account: WebCourier -> Settings.
• Or use either of the above implementations in combination with a frameset, iframe, greybox or other desired implementations you can think of.

To customize the appearance of your WebCourier, log on to your MyFileflow account and select Appearance from the WebCourier menu. 
NOTE: If you have a browser instance open and running the WebCourier, while applying the appearance changes, the browser must be exited completely and restarted before you will be able to see the new changes take effect.

FastStore is a Fileflow application ideal for organizations with a recurring number of people delivering large filesets to your organization at regular intervals. 
FastStore enables distribution of customized file-delivery-clients (FastStore clients) to your associates. Download the filesets received from these clients directly into your organizations workflow through the accompanying DownloadManager.

To send a FastStore client to your desired recipient, simply log on to your MyFileflow account and select your desired FastStore.

• On the FastStore menu, select "Client Manager".
• Click "Add new client" and provide the recipients email address
• Click "Invite"

The FastStore DownloadManager enables you to predefine a destination on your local harddrive where the filesets received from your FastStore Clients will be downloaded to. 
In addition to the DownloadManager there is a centralized web interface where you have access to all received filesets from your online FastStore inbox.

The FastStore Clients are components of a larger solution (FastStore), where the clients role is to deliver files as swiftly as possible to a predefined recipient / location specified in your FastStore settings.

There are two scenarios: 
1. The recipient of the client does not have an exisiting MyFileflow account 
In this case a new MyFileflow account is created, and the user receives additional information in his client notification email, containing necessary credentials / information to logon and access the products / client(s) immediately. 
2. The recipient of the client already has a registered MyFileflow account 
In this case the user will simply receive a notification email of the new client, and the client is immediately available under "Clients" in the main menu of their MyFileflow account.

There are no physical limitations on how many clients you wish to deploy simultaneously on one application. 
It is reccomended however to not exceed 100 pr application so as to not loose your overview. 
The pricing of clients depend on several factors: the amount of clients purchased at once, the period (time) the clients are purchased for, and the level of support required.

To send a file
1. Click the FastSend icon on your desktop. Click New.
2. Type the e-mail address of the recipient.
3. Drag and drop the file you want to send onto the Files field.
4. Click Send.

You can send entire folders. The folder structure will be preserved.

Main features
Outbox - File transfer history.
New - New file transfer.
Settings - File compression selection.

To create a FastSend icon on your desktop:
1. Click the search icon in the top right corner of your screen. 
2. Type Java Web Start. On Mac version prior to 10.5, type Java Cache Viewer. Press Enter.
3. In the appearing window, right-click/option-click FastSend and select Create Desktop Application. Click Save.

To send a file:
1. Click the FastSend icon on your desktop. Click New.
2. Type the e-mail address of the recipient.
3. Drag and drop the file you want to send onto the Files field.
4. Click Send.

You can send entire folders. The folder structure will be preserved.

Main features:
Outbox - File transfer history.
New - New file transfer.
Settings - File compression selection.

Fill out the email form, add any files and click Send.
The recipient is immediately notified by email. This email contains a link for instantaneous downloading.
The sender is immediately notified when the files are downloaded.

For information on more advanced use, go to MyFileflow.

Click the search icon in the top right corner of your screen. Type Java Web Start. On operating system version prior to 10.5, type Java Cache Viewer.
In the appearing window, right-click/option-click Download Manager and select Create Desktop Application. Click Save.

Open the Download Manager application by double-clicking the icon. Set your preferred download location by clicking the Browse button. Choose your desired folder arrangement. Begin receiving files by clicking the Start button.

Note: Download Manager does not download file sets automatically if the link in the notification emails has been used

Open the Download Manager application by double-clicking the icon. Set your preferred download location by clicking the Browse button. Choose you desired folder arrangement. Begin receiving files by clicking the Start button.

Note: Download Manager does not download file sets automatically if the link in the notification emails has been used.

Fileflow Technologies is a company dedicated to developing applications and services related to transferring digital files and tracking them.

Fileflow Technologies is located in Oslo, the capitol of Norway. Our address is: Ole Deviks vei 35 Oslo

We encourage everyone contacting Fileflow Technologies to use our support form. Regarding specific issues please see our contact information page for up-to-date contact details.

• Select 'Tools' from the top menu.
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With Firefox 1.0:

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• Choose 'Preferences'.
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• Choose 'Content' from the left navigation.
• Select the checkbox next to 'Enable JavaScript' and click 'OK'.

Netscape 9

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• Choose 'Options'.
• Choose 'Content' from the top navigation.
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• Choose 'Preferences'.
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